How BCH Insurance Achieved a 50% Faster Document Retrieval with Image Right Online
BCH Insurance revolutionizes document handling with Image Right Online.
BCH Insurance transitioned from a legacy document management system to Image Right Online, achieving a 50% faster document retrieval rate and a 40% reduction in errors.
Client Overview
BCH Insurance, a leading provider of customized insurance solutions, required a more efficient document management system to meet the demands of high-volume processing.
The Challenge
The outdated Image Right system caused:
Slow document retrieval, frustrating employees and stakeholders.
Frequent errors and omissions in document handling.
Inefficiencies that hindered operational effectiveness.
The Solution
Conducted a detailed audit of the existing system and user requirements.
Migrated to Image Right Online through a structured, phased approach.
Developed a comprehensive training program to ensure seamless adoption of the new platform.
Implementation
System Audit: Evaluated inefficiencies and set improvement goals.
Migration: Transitioned data to Image Right Online with minimal disruption.
Training: Delivered workshops and user guides for smooth adoption.
Results
50% Faster document retrieval, improving operational efficiency.
40% Reduction in errors and omissions during document handling.
Centralized and consistent document management for better reliability.
Key Takeaways
Upgrading to modern document management systems enhances operational efficiency, reduces errors, and improves user satisfaction, delivering measurable results.
Ready to streamline your document management?
